»CONTACT US

If you have any suggestions or queries regarding M50 Concession Limited we would be pleased to hear from you:

ADDRESS:

M50 Concession Limited
Luttrellstown Road
Diswellstown
Castleknock
Dublin 15
Dublin
Ireland

Phone: +353 (0)1 823 5888
Fax: +353 (0)1 823 5890

Email: info@m50concession.com

COMPLAINTS

LODGING YOUR COMPLAINT

You must fully complete the complaint form and provide all information accurately. Further supporting documents, if available, must also be either enclosed or attached with your complaint form. The Complaint can be downloaded by clicking on the below links.

Complaint Form (Word)
Complaint Form (PDF)

M50 Concession Limited will send you a letter to acknowledge that we have received your complaint. If you do not receive an acknowledgement of your complaint within seven (7) days, you can send us an email or call us on +353 (01) 823 5888 or Free Phone 1800 77 5050.

Within a few days of receiving your complaint a Complaint Officer will be allocated to look into your complaint. The officer will contact you to discuss how the matter will proceed.

Although we accept complaints by email, all further communication is generally done in writing or by phone. Please let us know if you have a particular requirement for information to be provided in an electronic format. Completed complaint forms can be sent to the following email address
complaints@m50concession.com. If you would like an acknowledgement of your complaint to be sent by email please include an email address.

INFORMATION PRIVACY

The information you provide in this complaint form may be used by M50 Concession Limited to investigate your complaint. If we begin a formal investigation into the matter we will provide a copy of your complaint (excluding your personal contact details) to the person about whom you are complaining.

INFORMATION SECURITY

M50 Concession Limited cannot guarantee the security of any electronic exchange of information. If you are concerned about providing your complaint by email , you can download the complaint form by clicking on the following links Complaint Form (PDF) or Complaint Form (Word) and post/fax +353 (01) 8235890 your written complaint to M50 Concession Limited.

PUBLIC LIAISON OFFICER

M50 Concession Ltd
Luttrellstown Road
Diswellstown
Castleknock
Dublin 15
Ireland

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